System Center Service Manager User Client ML (Discounted)

System Center Service Manager is an integrated platform for automating and adapting your organization's IT service management best practices.

This client management license (ML) allows any number of nonserver operating system environments (OSEs) to be managed by System Center Service Manager, as long as only one user has access to them. If more than one user has access to a certain OSE or set of OSEs, then an ML is necessary for each user.

Benefits for Organizations

If you have a dedicated IT department and staff with datacenter administration experience, your organization can use Service Manager's built-in processes for

• Incident and problem resolution
• Change control
• Asset lifecycle management

Licensing

Other types of System Center licenses are also available. For more information, see TechSoup's Guide to System Center Products and Licensing.

Server Software

The right to run System Center management server software is included with the MLs. If you request this product, you can obtain management server software for Service Manager. The software includes a runtime version of SQL Server Technology (SQL Server Standard Edition) to support System Center. No additional licenses are needed for management servers or SQL Server technology.

Management License

MLs do not require media, license keys, or setup codes.

CALs, ECLs, and MLs offered through TechSoup are always for the currently offered version of the server software. However, these licenses can also be used with earlier versions of the server software.

Obtaining the Server Software

Installing the server software requires you to download the software from the Microsoft Volume Licensing Service Center (VLSC) and enter a license key. You can download any available version or language for your product.

Expect two emails:

1. When your request has been approved, TechSoup will send a message to your organization email address. This email will confirm the number of licenses you have requested and provide information about how to use the VLSC once Microsoft accepts your license agreement. Make sure the email address in your organization details is up to date by visiting your account.
2. Microsoft will send an email welcoming your organization to the VLSC. This email will indicate that Microsoft has accepted your license agreement. After you receive this email, you'll be able to follow the steps in the first email you received from TechSoup to obtain your product through the VLSC.

Software Assurance

Under the Software Assurance program, you have the right to install any new release of products covered in the agreement during the term of your coverage.